Responsible Gaming Pledge

T299 Responsible Gaming —
Keep it fun, keep it safe

Gaming is entertainment, not an addiction. t299 believes every player should know their limits and play for fun. We're always ready to help you build healthy and safe gaming habits.

For Adults 18+ Only
Secure Gaming Environment
24/7 Support
T299's Responsible Gaming Commitment

We want you to enjoy gaming — but never at the cost of your family, health, or finances. t299's Responsible Gaming program is here to guide you on a safer path.

1 What is Responsible Gaming and why does it matter

Responsible Gaming means maintaining full control over your time, money, and focus while playing. At t299, we believe gaming should be a source of enjoyment — not a way to escape stress or frustration.

Online gaming is growing rapidly in popularity across Bangladesh, and with that growth comes real risks. The core purpose of t299's Responsible Gaming policy is to protect you from those risks. We want every player to game consciously — so that family relationships stay healthy and financial stability is maintained.

Responsible Gaming doesn't mean playing less — it means playing smarter. Setting a budget, sticking to time limits, and not chasing losses are the simple habits that responsible gaming is built on.

2 Recognizing the Signs of Problem Gaming

It's not always easy to tell when gaming habits start becoming a problem. Here are some common warning signs from t299's Responsible Gaming team that you should watch out for:

  • After a loss, you feel the urge to bet more to win it back.
  • Gaming is pulling your focus away from family, friends, or work.
  • Unable to stop gaming despite trying.
  • Money meant for household expenses is being spent on gaming.
  • Feeling moody or restless when not gaming.
  • Sleep, eating, or daily routines are being disrupted because of gaming.
  • You are hiding your gaming activity from the people close to you.
  • Continuing to game by taking on debt or borrowing money.

If two or more of these signs apply to you, stop and take a moment to reflect. Use t299's Responsible Gaming tools or reach out to our support team.

Keep in Mind

Stepping back from gaming is not a sign of weakness — it takes real courage. Seeking help at the right time is always the smartest move.

3 Self-Assessment — 10 Questions

Read the questions below and answer them honestly. This self-assessment is part of t299's Responsible Gaming program — it's designed to help you understand where your gaming habits currently stand.

1

Have you ever spent more than your set budget and felt regret afterwards?

2

Have you tried to recover losses by placing bigger bets after losing?

3

Have you tried to stop gaming but found you couldn't?

4

Have you chosen gaming over spending time with family or friends?

5

Do you feel irritable or restless when you're not gaming?

6

Is gaming affecting your ability to focus on work or studies?

7

Have you borrowed money or been dishonest with someone just to keep gaming?

8

Have you had repeated arguments or conflicts with family over your gaming?

9

Have you been gaming purely to win money, losing sight of it as entertainment?

10

Have you ever felt like gaming is controlling your life, rather than the other way around?

Results Analysis:

0–2 Yes

Your gaming habits are generally safe. Stay alert and stick to your limits.

3–5 Yes

Some caution is needed. Try using t299's self-exclusion or deposit limit tools.

6+ Yes

Your gaming habits may have reached a problematic level. Please reach out for support now.

4 t299's Responsible Gaming Tools

T299 gives you a set of effective tools to stay in control of your gaming. Use them to set your own limits and play on your terms.

1
Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour cooling period applies.

2
Session Time Limit

Set a time limit for how long you play in one session. Once the limit is reached, t299 will automatically alert you and, if needed, end the session.

3
Reality Check

At regular intervals, you'll receive a notification letting you know how long you've been playing and how much you've spent. It's designed to keep you grounded in reality.

4
Loss Limit

If your losses exceed a set amount, your account will automatically go on a temporary break. This protects you from chasing losses in the heat of the moment.

5
Self-Exclusion

You can exclude yourself from the platform for a set period whenever you need to. Options range from a minimum of 7 days up to a permanent closure.

6
Cooling-Off Period

Take a temporary break of anywhere from 24 hours to 30 days. During this period, you won't be able to log in to your account, giving you the space to reflect.

How do I activate it?

You'll find all these tools under the "Responsible Gaming" section in your account settings. If you need help, our support team is available 24/7 via live chat.

5 Minor Protection

T299 is strictly for players aged 18 and above. As part of our Responsible Gaming policy, we take active steps to ensure no minors can access our platform.

  • Age verification is mandatory at the time of registration.
  • Age verification is conducted through government-issued ID as part of the KYC process.
  • If there is any suspicion, additional verification may be requested at any time.
  • If a minor's account is identified, it is immediately closed and any deposited funds are returned.

A note to parents — take steps to ensure your child or teenager cannot access online gaming platforms. Use parental control software and set passwords on all devices.

Access is strictly prohibited for anyone under 18

If you know of a minor using t299, please contact us immediately at [email protected]. We'll take swift action.

6 Tips for Healthy Gaming Habits

Follow these tips to enjoy gaming responsibly at t299. These simple habits will keep your experience positive:

  • Set Your Budget First: Before each session, decide how much BDT you're willing to spend — and stick to that limit.
  • Respect Your Time Limits: Decide how long you'll play before you start. You can set an alarm to keep yourself on track.
  • Keep your emotions in check: Avoid gaming when you're feeling angry, sad, or stressed.
  • Accept Losses Gracefully: Losing is a normal part of gaming. Don't chase losses by placing larger bets out of emotion.
  • Treat winnings as a bonus: Don't rely on gaming for income — treat any winnings as a bonus, not a primary source of earnings.
  • Take a Break: Take at least a 10-minute break every hour. Get up, walk around, drink some water.
  • Spend Time with Family: Don't let gaming come between you and your family or friends.

7 FAQs

No, activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can log in and withdraw as normal.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling-off period — this is to prevent impulsive decisions made in the heat of the moment.

Start by talking to them directly and with empathy. You can also reach out via t299's live chat to get help regarding their account. Consulting a professional counselor is another option worth considering.

Yes, all of t299's Responsible Gaming tools are completely free. Deposit limits, session limits, loss limits, and Reality Check — everything can be activated directly from your account settings.

Permanent Self-Exclusion is a final decision. Once activated, recovering your account is extremely difficult. t299 always recommends trying a temporary break or cooling-off period first.

Core Features of Responsible Gaming

At t299, we're more than just a gaming platform — we're a safe and responsible gaming community.

Set Your Own Limits

Easily set deposit, loss, and session time limits. Your gaming should be on your terms — t299 just makes it simple.

Self-Exclusion Feature

Whenever you feel the need, exclude yourself from the platform for a fixed or indefinite period. It takes courage, and that's something to be proud of.

Reality Check Notifications

Automatic notifications are sent at set intervals to remind you how long you've been playing and how much you've spent.

Age Verification System

Every account's age is verified through a strict KYC process. Protecting minors is our highest priority.

24/7 Support Team

Our experienced support team is always here for any gaming-related concerns. Get help within minutes via live chat.

Aligned with international standards

T299's Responsible Gaming policy is developed in line with international gaming safety standards and reviewed on a regular basis.

Safe & Responsible Gaming

Play with joy,
Stay Within Your Limits

T299's Responsible Gaming program keeps your experience safe and enjoyable. Join today and start building healthy gaming habits.

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